Check in policies
- Passport required upon check in.
- NO check ins or check outs on Christmas day.
- School leavers/ Schoolies are not permitted at the property.
- We Take full payment of your booking 24 hours before arrival. If card is declined we cancel your booking.
- Surveillance cameras and security are in place.
- Please respect our policies.
Alcohol policies
- Dolphins has a 10 pm cut off for any noise and alcohol consumed on the property.
- No Casked wine permitted on the property.
- No drinking games on the property.
- Please respect our license and conditions.
Cancellations
We require at least 72 hours notice if you want to cancel your reservation. If your bed or room is not claimed or cancelled in time, you will be billed for the cost of 1 night’s stay.
*** Cancellations over peak seasons such as Christmas, new years and easter has a strict policy and need 2 weeks notice prior to bookings – If any later the first night will be charged**